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Lunch and Learn – Managing Difficult Conversations at Work
April 8 @ 12:00 pm - 1:00 pm
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Whether addressing performance issues or customer complaints, handling tough conversations with confidence and professionalism is a key workplace skill. This session explores the value of effective communication and the various styles we bring to professional interactions.
The discussion provides a framework for facilitating conflict and navigating difficult dialogues. Participants will also examine how to differentiate between what they can control, influence, or must accept to maintain a productive environment.
Topics include:
The value of effective communication
Identifying different communication styles
How to facilitate conflict and have difficult conversations
Understanding what you can control, influence, or accept
Identifying different communication styles
How to facilitate conflict and have difficult conversations
Understanding what you can control, influence, or accept
Cost to attend is $25. Chamber members receive a $5 discount.
Registration is appreciated: https://sussexdistrictchamber.ca/event/lunch-learn-apr-2026/
@ Smitty’s Family Restaurant
